Multichoice Nigeria Limited, a pay-media company which owns the Digital Satellite Television brand, has indicated its unpreparedness to continue with the investigation of the activities of the brand by the Consumer Protection Council.
The development was confirmed through a statement issued by the CPC on Wednesday in Abuja.
In the statement, the council said the investigation, which began on July 31, 2015, was attended by a four-man team from MultiChoice who responded to questions from the Council's investigating Panel.
The meeting was however adjourned for the DStv team to provide more documents to the council.
However, the statement explained that in a new twist, Multichoice in a letter received on Tuesday, August 25, 2015 gave an indication of its un-preparedness while requesting for a six-week extension for the continuation of the on-going investigation.
The pay-television firm, in its letter, acknowledged the Council's request for additional information, claiming that "in view of the extensive information and documents required by the Council and the short notice of the summons, we are constrained to request for a postponement of the date for the meeting.
"Multichoice, therefore, asked for a six-week extension so as to, according to the letter, enable it "satisfactorily respond to the request for additional information."
The Council, in its response to the pay-television firm's letter, declared that "we are unable to grant such a long postponement having regard to the fact that you were constructively put on notice to produce these documents at the last hearing on the 31st July 2015.
"In the interest of justice, however, Council has considered and directed that you be granted a postponement for two weeks to Tuesday, the 10th day of September 2015. You are advised to attend as proceedings will continue without fail on the said date."
The Council had, in a notice of commencement of investigation served recently on Multichoice Nigeria Limited, disclosed that it would commence investigation into the activities of DStv owing to barrage of consumer complaints, alleging wide-range abuse of subscribers' rights.
Original source: News (Nigeria) :: DStv probe: Multichoice writes consumer council, seeks more time.
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